Your Privacy Matters.
How we collect, use, and protect your information.
Overview
This Privacy Policy describes how The/Studio collects, uses, and protects your personal information.
Honey & Comb Salon ("The/Studio," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products, book salon services, communicate with us, or interact with The/Studio online or in person.
Information We Collect
The information required to provide products, appointments, and support.
We may collect personal information that you provide directly to us, including: name, email address, phone number, billing and shipping information, appointment information, service preferences and notes, purchase history, account information, communication preferences, and any information you provide when contacting us.
We may also automatically collect: IP address, browser type, device information, pages visited, website activity, and data from cookies and similar tracking technologies. Information may also be collected from third-party platforms you use to interact with us, such as appointment scheduling services, ecommerce providers, payment processors, or social media platforms, where permitted by law.
How We Use Information
We use your information to process orders, manage appointments, and improve our services.
We may use your information to: process and fulfill product orders; manage salon appointments and provide requested services; communicate regarding appointments, purchases, and support; send promotional emails and marketing communications when permitted; improve our website and services; personalize your shopping experience; maintain business records; prevent fraud; and comply with applicable legal obligations.
Data Retention
How long we retain your information.
We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain appointment records and other business records, comply with legal obligations, resolve disputes, enforce agreements, and meet applicable tax and accounting requirements. When information is no longer required, we securely delete or anonymize it in accordance with applicable laws and business practices.
Sharing Information
How service providers support your experience.
We may share personal information with trusted service providers that help us operate our business, including ecommerce and website providers, payment processors, shipping and fulfillment providers, appointment scheduling platforms, email marketing providers, and analytics services. Our service providers may include Shopify, Vagaro, Mailchimp, Booker, and other trusted vendors that help us operate our business.
These providers receive only the information necessary to perform services on our behalf. We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction such as a merger or sale. The/Studio does not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
Cookies & Tracking
Technologies used to improve your browsing experience.
We use cookies and similar technologies to improve website functionality, understand how visitors use our site, analyze performance, and provide a more personalized experience. We may also use third-party analytics and advertising technologies to measure performance and deliver relevant advertising.
You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.
Browser Privacy Signals
How we respond to browser privacy preferences.
Some web browsers offer a "Do Not Track" setting that allows you to indicate your preference regarding online tracking. Because there is currently no consistent industry standard for responding to these signals, our website does not respond differently when a Do Not Track signal is received.
Children's Privacy
Our services are not intended for children.
Our website and services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can promptly remove the information.
California Privacy Rights
Rights available to California residents under the CCPA/CPRA.
If you are a California resident, you may have rights under the CCPA/CPRA, including: the right to know what personal information we collect and how it's used; the right to access your information; the right to request deletion (subject to certain exceptions); the right to correct inaccurate information; the right to opt out of sale or sharing; the right to limit use of sensitive personal information; and the right to non-discrimination for exercising your rights.
You may also designate an authorized agent to submit certain privacy requests on your behalf. We may require verification of both your identity and the authorized agent's authority before processing applicable requests.
The/Studio does not sell or share your personal information as those terms are defined under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). To submit a privacy request, contact us at info@bdbstudio.com or (925) 939-1639. We may need to verify your identity before completing certain requests.
Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
California Privacy Requests
How to exercise your privacy rights.
California residents may request to know, access, correct, or delete personal information we maintain about them by contacting us using the information below. We may need to verify your identity before processing certain requests.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Honey & Comb Salon ("The/Studio")
1683 N. California Blvd., Walnut Creek, CA 94596
info@bdbstudio.com
(925) 939-1639
Questions?
If you have questions regarding this policy or how your information is handled, we'd be happy to help.