Shipping & Returns
We want you to love every purchase.
Below you'll find everything you need to know about shipping, returns, and refunds.
Shipping
- Orders are usually processed within 1–3 business days for all in stock items.
- Please verify all personal shipping information prior to checkout.
- We are not responsible for lost or stolen packages once shipped.
- Any damage must be reported to info@bdbstudio.com within 24 hours of delivery.
Returns
We accept return requests within 7 days of delivery. Items must be unused, in original condition, and returned with original packaging intact.
To initiate a return, please email info@bdbstudio.com with your name, order number, and reason for return. Once approved, returns should be shipped to:
The/Studio
1683 N California Blvd
Walnut Creek, CA 94596
1683 N California Blvd
Walnut Creek, CA 94596
Exceptions
All sale items and gift cards are considered final sale.
Refunds
Approved returns are refunded to the original payment method within 7 business days of receipt and inspection. Processing times may vary depending on your financial institution.
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