Terms of Service
The terms that govern your use of The/Studio website, services, and shopping experience.
Overview
The terms for using our website and services.
Honey & Comb Salon, operating publicly as The/Studio ("The/Studio," "we," "us," or "our"), provides this website, online store, salon information, and related services subject to the terms below.
By accessing our website, purchasing products, booking services, or interacting with The/Studio online or in person, you agree to these Terms of Service.
Use of Site
How visitors may use The/Studio website.
You may use our website for personal, lawful, non-commercial purposes, including browsing products, learning about services, contacting us, and placing orders.
You agree not to misuse our website, interfere with its operation, attempt unauthorized access, submit false information, or use our website in a way that violates applicable laws or the rights of others.
Products & Services
Information about our retail products and salon services.
We aim to present accurate product, pricing, service, and availability information. However, errors may occur, and we reserve the right to correct inaccuracies, update information, or cancel orders affected by errors.
Product results and service outcomes may vary by individual hair type, condition, routine, and professional recommendation. Product descriptions and service information are provided for general informational purposes and do not replace personalized professional advice.
Orders & Payments
How online purchases are processed.
When you place an order through our website, you agree to provide current, complete, and accurate billing, shipping, and payment information.
Orders are subject to acceptance, availability, and payment authorization. We reserve the right to refuse or cancel an order for reasons including suspected fraud, inventory issues, pricing errors, or misuse of promotions.
Appointments
Terms related to salon appointments and booking.
Salon appointments, including cut, color, extensions, blowouts, bridal, and event services, may be subject to separate booking, cancellation, consultation, deposit, or stylist-specific policies.
Independent stylists may manage certain bookings, pricing, communication, and service terms directly with clients. Please contact the appropriate stylist or The/Studio for appointment-specific details.
Shipping & Returns
How order fulfillment and returns are handled.
Shipping, pickup, local delivery, returns, exchanges, damaged items, and order concerns are governed by our Shipping & Returns policy.
Intellectual Property
Ownership of website content and brand materials.
All website content, including text, imagery, graphics, logos, branding, page design, product styling, and other materials, is owned by or licensed to The/Studio unless otherwise stated.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.
Limitation of Liability
Limits related to use of our website and services.
Our website and services are provided as available. While we aim to keep information accurate and the website functioning properly, we do not guarantee that the site will be uninterrupted, error-free, or free from harmful components.
To the fullest extent permitted by law, The/Studio is not liable for indirect, incidental, consequential, or punitive damages arising from your use of our website, products, services, or third-party platforms.
Terms Updates
How changes to these terms are handled.
We may update these Terms of Service from time to time to reflect changes in our business, website, services, or legal requirements.
Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted means you accept the updated terms.
Contact Us
Questions about these terms? We're happy to help.
If you have questions about these Terms of Service, please contact:
Honey & Comb Salon, operating publicly as The/Studio
1683 N. California Blvd., Walnut Creek, CA 94596
info@bdbstudio.com
(925) 939-1639
Questions?
If you have questions about these terms, we're happy to help.